Privacy Policy
Welcome to the Lempire Dating Privacy Policy
We are L’EMPIRE DATING LTD Inc. We offer our Lempire Dating mobile app, Lempire Dating desktop app, and their associated services, under the Lempire Dating brand(collectively “our app”). Your privacy is important to us. It is L’EMPIRE DATING LTD Inc.’s policy to respect your privacy and comply with any applicable law or regulation regarding any personal information we may collect about you, including via our app. Some of our services may require their own unique privacy policy. If a service has its own privacy policy, then that policy will apply rather than this Privacy Policy.
L’EMPIRE DATING LTD Inc. is the company responsible for your information under this
Privacy Policy:
L’EMPIRE DATING LTD Inc.
128 City Road Landon,
EC1V 2NX , UNITED KINGDOM.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use an app or online service.
In the event our app contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any thirdparty content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our app.
International Transfers of Personal Information
Our app is offered globally. Regardless of the country you reside int, the personal information we collect is stored and/or processed in United States, or where we or our partners, affiliates, and third-party providers maintain facilities. This Privacy Policy explains how we protect your personal data when it may transferred from one country to another, so please read this Privacy Policy very carefully.
The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this Privacy Policy.
Last updated: 11 December 2023
Information We Collect
We want to help you develop meaningful personal connections. So we need to gather some information about you, such as basic profile details, the types of relationships you prefer, and the types of people you’d like to meet.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our
website:
• Register for an account
• Enter any of our competitions, contests, sweepstakes, and surveys
• Sign up to receive updates from us via email or social media channels
• Use a mobile device or web browser to access our content
• Contact us via email, social media, or on any similar technologies
• When you mention us on social media
We may collect, hold, use and disclose information for the following purposes, and
personal information will not be further processed in a manner that is incompatible with
these purposes:
• To provide you with our app and platform’s core features and services
• To enable you to customize or personalize your experience of our website
• To contact and communicate with you
• For analytics, market research, and business development, including to operate and
improve our app, associated applications, and associated social media platforms
• For advertising and marketing, including to send you promotional information about our
products and services and information about third parties that we consider may be of
interest to you
• To enable you to access and use our app, associated platforms, and associated social
media channels
• For internal record keeping and administrative purposes
• To run competitions, sweepstakes, and/or offer additional benefits to you
• To comply with our legal obligations and resolve any disputes that we may have
• To attribute any content (e.g. posts and comments) you submit that we publish on our
website
• For security and fraud prevention, and to ensure that our sites and apps are safe,
secure, and used in line with our terms of use
• For technical assessment, including to operate and improve our app, associated
applications, and associated social media platforms
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, if you consent to us accessing your social media profiles, we may combine information sourced from those profiles with information received from you directly to provide you with an enhanced experience of our app and services.
Information we collect falls into one of two categories: ‘voluntarily provided’ information and ‘automatically collected’ information.
‘Voluntarily provided’ information refers to any information you knowingly and actively provide us when using our app and its associated services.
‘Automatically collected’ information refers to any information automatically sent by your device in the course of accessing our app and its associated services.
Information generated when you use our services
When you use our services, this generates technical data about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details.
Usage Information
When you access our servers via our app, we may automatically log the standard data provided by your device. It may include your device’s Internet Protocol (IP) address, your device type and version, your activity within the app, time and date, and other details about your usage. Using the services generates data about your activity on our services, for instance how you use them (for example, when you logged in, features you’ve been using, actions taken, information shown to you, referring webpages address and ads that you interacted with) and your interactions with other users (for example, users you connect and interact with, when you exchanged with them, and number of messages you send and receive).
Additionally, when you encounter certain errors while using the app, we automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
Device Information
We collect information from and about the device(s) you use to access our services, including hardware and software information such as IP address, device ID and type, apps settings and characteristics, app crashes, advertising IDs (which are randomly generated numbers that you can reset by going into your device’s settings), identifiers associated with cookies or other technologies that may uniquely identify a device or browser.
Our app may access and collect data via your device’s in-built tools, such as:
• Your identity
• Location data
• Camera
• Microphone
• Calendar
• Storage, photos and/or media
• Notifications
• Mobile data
When you install the app or use your device’s tools within the app, we request permission to access this information. The specific data we collect can depend on the individual settings of your device and the permissions you grant when you install and use the app. For example, if you give us permission, we can collect your precise geolocation (latitude and longitude). The collection of your geolocation may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your precise geolocation, we will not collect it.
Personal Information
We may ask for personal information — for example, when you submit content to us or when you contact us — which may include one or more of the following:
• Name
• Email
• Social media profiles
• Date of birth
• Phone/mobile number
Sensitive Information
‘Sensitive information’ or ‘special categories of data’ is a subset of personal information that is given a higher level of protection. Examples of sensitive information include information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation, sexual practices or sex life, criminal records, health information, or biometric information.
The types of sensitive information that we may collect about you include:
• Racial or ethnic origin
• Political opinions
• Religion
• Sexual orientation
• Sexual practices or sex life
• Biometric information
We will not collect sensitive information about you without first obtaining your consent, and we will only use or disclose your sensitive information as permitted, required, or authorized by law.
User-Generated Content
We consider ‘user-generated content’ to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication on our platform, website or re-publishing on our social media channels. For example, you may voluntarily supply your photos and videos to us when you publish a photo or video or participate in streaming features on our services). All user-generated content is associated with the account or email address used to submit the materials.
Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published it may be accessible to third parties not covered under this Privacy Policy.
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance we only collect personal information that is reasonably necessary to provide our services to you. For example, to ensure safety and authenticity, we request photo verification. We want to make sure you are not a robot. We want to avoid the creation of fake accounts. Our goal is to prevent fraud and to use common sense security measures for the safety of the community. Of course, this is voluntary and, as a user, you have the option to choose not to participate. However, if you choose to participate in our photo verification feature, we collect your face geometry data. This may be considered biometric data in some jurisdictions. We use it to verify that you’re the real you.
Information We Receive From Others
If we receive personal information about you from others (“third parties”), we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
The information about you we may receive from others includes:
Users
Users may provide information about you as they use our services, for instance as they interact with you or if they submit a report involving you.
Social Media
We may receive information about you from your social media providers, such as Instagram® or Spotify®. This may occur if you decide to share information with us through your social media account. For example, you may upload onto our app information, such as photos or songs from one of your social media accounts.
Other Partners
We may receive information about you from our partners. For instance, when Lempire Datingads are published on a partner’s service, they may pass along details about you that are included in the data of the advertising campaign. Where legally allowed, we can also receive information about suspected or convicted bad actors from third parties as part of our efforts to ensure our users’ safety and security.
Purchases Information
When you subscribe to a paid service or make a purchase directly from us (rather than
through a platform such as iOS or Android), you provide us with information related to the
purchases you make and our payment processors with information such as your debit or
credit card number or other financial information.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this Privacy Policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we will delete it
or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at individuals under the age of 18,
and we do not knowingly collect personal information about individuals under 18.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
• a parent, subsidiary or affiliate of our company
• third-party service providers for the purpose of enabling them to provide their services including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem- solving providers, marketing or advertising providers, professional advisors, and payment systems operators
• Our employees, contractors, and/or related entities
• Our existing or potential agents or business partners
• Sponsors or promoters of any competition, sweepstakes, or promotion we run
• Credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you
fail to pay for goods or services we have provided to you
• Courts, tribunals, regulatory authorities, and law enforcement officers, as required by
law, in connection with any actual or prospective legal proceedings, or in order to
establish, exercise, or defend our legal rights
• Third parties, including agents or sub-contractors who assist us in providing
information, products, services, or direct marketing to you
• Third parties to collect and process data
• An entity that buys, or to which we transfer all or substantially all of our assets and
business
Third parties we currently use include:
• Billing services – to allow customers to purchase paid features of our app (for example, Google Play, Apple Pay, PayPal, and Stripe)
• Authentication services – to allow customers to authenticate their account (for example, Twilio)
• Social media providers – to allow customers to connect their Lempire Datingaccount with their account(s) on such platforms (for example, Instagram or Spotify)
• Product improvement and market research providers – to perform customer surveys and market research to improve our products and services (such as Google Analytics)
• Marketing service providers – to help us market and advertise our app on third party websites and applications and to measure the effectiveness of our advertising campaigns (for example: Facebook and Google Adsense)
• CampaignMonitor – to create custom audiences using a hashed version of your email address
Your Rights and Controlling Your Personal Information
Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our app or the products and/or services offered on or through it.
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you. Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this Privacy Policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example serving particular content to your device), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this Privacy Policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity
Use of Cookies
Our Privacy Policy covers the use of cookies between your device and our servers. A cookie is a small piece of data that an app may store on your device, typically containing a unique identifier that allows the app servers to recognize your device when you use the app; information about your account, session and/or device; additional data that serves the purpose of the cookie; and any self-maintenance information about the cookie itself.
We use cookies to give your device access to core features of our app, to track app usage and performance on your device, to tailor your experience of our app based on your preferences, and to serve advertising to your device. Any communication of cookie data between your device and our servers occurs within a secure environment.
Please refer to our Cookie Policy at [link required] for more information.
Business Transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be
required to assume as it is the basis for any ownership or use rights we have over such information.
Limits of Our Policy
Our app may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change this Privacy Policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this Privacy Policy, we will post the changes here and on our website.
If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information. Additional Disclosures for Australian Privacy Act Compliance (AU)
International Transfers of Personal Information
Where the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act. You acknowledge that if any such third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act, and you will not be able to seek redress
under the Privacy Act.
Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)
Data Controller / Data Processor
The GDPR distinguishes between organizations that process personal information for their own purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”). We, L’EMPIRE DATING LTD Inc., located at the address provided in our Contact Us section, are a Data Controller with respect to the personal information you provide to us.
Legal Bases for Processing Your Personal Information
We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information lawfully, fairly, and in a transparent manner.
Our lawful bases depend on the services you use and how you use them. This means we only collect and use your information on the following grounds:
Consent From You
Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. You may consent to providing your name and contact details for the purpose of entering a
giveaway or promotion. While you may withdraw your entry at any time, this will not affect any selection or judging that has already taken place. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this Privacy Policy.
Performance of a Contract or Transaction
Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, we need technical information about your device in order to provide the essential features of our app.
Our Legitimate Interests
Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. For example, we collect technical information about your device in order to improve and personalize your experience of our app. We consider our legitimate interests to include research and development,
understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.
Compliance with Law
In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further enquiries about how we retain personal information in order to comply with the law, please feel free to enquire using the details provided in the Contact Us section of this Privacy Policy.
International Transfers Outside of the European Economic Area (EEA)
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.
Your Rights and Controlling Your Personal Information
Restrict: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.
Objecting to processing: You have the right to object to processing of your personal information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.
Data portability: You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may also have the right to request that we transfer this personal information to a third party.
Deletion: You may have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our app, website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for you in response to your request. If you terminate or delete your account, we will delete your personal information within 2 business days of the deletion of your account. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, like certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.
Additional Disclosures for U.S. States Privacy Law Compliance.
The following section includes provisions that comply with the privacy laws of these states (California, Colorado, Delaware, Florida, Virginia, and Utah) and is applicable only to the residents of those states. Specific references to a particular state (in a heading or in the text) are only a reference to that state’s law and applies only to that state’s residents. Non-state specific language applies to all of the states listed above.
Do Not Track
Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “Do Not Track” signals.
We adhere to the standards outlined in this Privacy Policy, ensuring we collect and process
personal information lawfully, fairly, transparently, and with legitimate, legal reasons for
doing so.
Cookies and Pixels
At all times, you may decline cookies from our site if your browser permits. Most browsers allow you to activate settings on your browser to refuse the setting of all or some cookies. Accordingly, your ability to limit cookies is based only on your browser’s capabilities. Please refer to the Cookies section of this Privacy Policy for more information.
California Privacy Laws – CPPA
Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask usabout the information we release to other organizations for their marketing purposes. In accordance with your right to non-discrimination, we may offer you certain financial incentives permitted by the California Consumer Privacy Act, and the California Privacy Rights Act (collectively, CCPA) that can result in different prices, rates, or quality levels for the goods or services we provide. Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information, and we will provide written terms that describe clearly the nature of such an offer. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes. To make such a request, please contact us using the details provided in this Privacy Policy with “Request for California privacy information” in the subject line. You may make this type of request once every calendar year. We will email you a list of categories of personal information we revealed to other organizations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by Section 1798.83 of the California Civil Code.
California Notice of Collection
In the past 12 months, we have collected the following categories of personal information
enumerated in the CCPA:
• Identifiers (e.g., name, email, address, username, IP address, etc.)
• Demographics (e.g., age, gender, race, etc.)
• Internet activity (e.g., social media activity, browsing history, etc.).
• Geolocation data
• Customer records (e.g., payment card data, etc.).
• Commercial information (e.g., purchase history, etc.)
• Images, audio or video content
For more information on information we collect, including the sources we receive
information from, review the “Information We Collect” section. We collect and use these
categories of personal information for the business purposes described in the “Collection
and Use of Information” section, including to provide and manage our service.
Right to Know and Delete
You have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:
The categories of personal information we have collected about you;
• The categories of sources from which the personal information was collected;
• The categories of personal information about you we disclosed for a business purpose or sold;
• The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
• The business or commercial purpose for collecting or selling the personal information; and
• The specific pieces of personal information we have collected about you.
To exercise any of these rights, please contact us using the details provided in this Privacy Policy.
Shine the Light
In addition to the rights discussed above, you have the right to request information from us regarding the manner in which we share certain personal information as defined by applicable statute with third parties and affiliates for their own direct marketing purposes.
To receive this information, send us a request using the contact details provided in this Privacy Policy. Requests must include “Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.
Additional Disclosures for UK General Data Protection Regulation (UK GDPR)
Compliance (UK) Data Controller / Data Processor
The GDPR distinguishes between organizations that process personal information for their own purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”). For the purposes covered by this Privacy Policy, we are a Data Controller with respect to the
personal information you provide to us and remain compliant with our data controller obligations under GDPR.
Third-Party Provided Content
We may indirectly collect personal information about you from third-parties who have your permission to share it. For example, if you purchase a product or service from a business working with us, and give your permission for us to use your details in order to complete the transaction.
We may also collect publicly available information about you, such as from any social media and messaging platforms you may use. The availability of this information will depend on both the privacy policies and your own privacy settings on such platforms.
Additional Disclosure for Collection and Use of Personal Information.
In addition to the aforementioned purposes warranting the collection and use of personal information, we may also conduct marketing and market research activities, including how visitors use our site, website improvement opportunities and user experience.
Personal Information No Longer Required for Our Purposes
If your personal information is no longer required for our stated purposes, or if you instruct us under your Data Subject Rights, we will delete it or make it anonymous by removing all details that identify you (“Anonymization”). However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Legal Bases for Processing Your Personal Information
Data Protection and Privacy Laws permit us to collect and use your personal data on a limited number of grounds. In which case, we will collect and use your personal information lawfully, fairly and in a transparent manner. We never directly market to any person(s) under 18 years of age.
Our lawful bases depend on the services you use and how you use them. This is a non-exhaustive list of the lawful bases we use:
Consent From You
Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. When you contact us, we assume your consent based on your positive action of contact, therefore you consent to your name and email address being used so we can respond to
your inquiry.
Where you agree to receive marketing communications from us, we will do so based solely on your indication of consent or until you instruct us not to, which you can do at any time.
While you may request that we delete your contact details at any time, we cannot recall any email we have already sent. If you have any further inquiries about how to withdraw your consent, please feel free to inquire using the details provided in the Contact Us section of this Privacy Policy.
Performance of a Contract or Transaction
Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, if you contact us with an inquiry, we may require personal information such as your name and contact details in order to respond.
Our Legitimate Interests
Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve and communicate our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.
Compliance with Law
In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. For example, we are required to keep financial records for a period of 7 years. If you have any further inquiries about how we retain personal information in order to comply with the law, please feel free to inquire using the details provided in the Contact Us section of this Privacy Policy.
International Transfers of Personal Information
The personal information we collect is stored and/or processed in the United Kingdom by us. Following an adequacy decision by the EU Commission, the UK has been granted an essentially equivalent level of protection to that guaranteed under UK GDPR.
On some occasions, where we share your data with third parties, they may be based outside of the UK, or the European Economic Area (“EEA”). These countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information.
If we transfer your personal information to third parties in other countries:
• We will perform those transfers in accordance with the requirements of the UK GDPR (Article 45) and Data Protection Act 2018;
• We will adopt appropriate safeguards for protecting the transferred data, including in transit, such as standard contractual clauses (“SCCs”) or binding corporate rules.
Your Data Subject Rights
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the
basis of legitimate interests.
Right to Object: You have the right to object to processing of your personal information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.
Right to be Informed: You have the right to be informed with how your data is collected, processed, shared and stored.
Right of Access: You may request a copy of the personal information that we hold about
you at any time by submitting a Data Subject Access Request (DSAR). The statutory
deadline for fulfilling a DSAR request is 30 calendar days from our receipt of your request.
Right to Erasure: In certain circumstances, you can ask for your personal data to be
erased from the records held by organizations. However this is a qualified right; it is not
absolute, and may only apply in certain circumstances.
When may the right to erasure apply?
• When the personal data is no longer necessary for the purpose for which it was originally collected or processed for.
• If consent was the lawful basis for processing personal data and that consent has been withdrawn. L’EMPIRE DATING LTD Inc. relies on consent to process personal data in very few circumstances.
• The Company is relying on legitimate interests as a legal basis for processing personal data and an individual has exercised the right to object and it has been determined that the Company has no overriding legitimate grounds to refuse that request.
• Personal data are being processed for direct marketing purposes e.g. a person’s name and email address, and the individual objects to that processing.
• There is legislation that requires that personal data are to be destroyed.
Right to Portability: Individuals have the right to get some of their personal data from an organization in a way that is accessible and machine-readable, for example as a csv file. Associated with this, individuals also have the right to ask an organization to transfer their personal data to another organization.
However, the right to portability:
• Only applies to personal data which a person has directly given to L’EMPIRE DATING LTD Inc. in electronic form; and
• Onward transfer will only be available where this is “technically feasible”.
Right to Rectification: If personal data is inaccurate, out of date, or incomplete, individuals have the right to correct, update or complete that data. Collectively this is referred to as the right to rectification. Rectification may involve filling the gaps i.e. to have to have incomplete personal data completed – although this will depend on the purposes for the processing. This may involve adding a supplementary statement to the incomplete
data to highlight any inaccuracy or claim thereof.
This right only applies to an individual’s own personal data; a person cannot seek the
rectification of another person’s information.
Notification of data breaches: Upon discovery of a data breach, we will investigate the incident and report it to the UK’s data protection regulator and yourself, if we deem it appropriate to do so.
Complaints: You have the right, at any time, to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance using the details below. Please provide us with as much information as you can about the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
Inquiries, Reports and Escalation
To inquire about L’EMPIRE DATING LTD Inc.’s Privacy Policy, or to report violations of user privacy, you may contact our Data Protection Officer using the details in the Contact us section of this Privacy Policy.
If we fail to resolve your concern to your satisfaction, you may also contact the Information
Commissioner’s Office (ICO), the UK Data Protection regulator:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate)
Website: www.ico.org.uk
Additional Disclosures for Personal Information Protection and Electronic Documents
Act (PIPEDA) Compliance (Canada)
Additional scope of personal information
In accordance with PIPEDA, we broaden our definition of personal information to include any information about an individual, such as financial information, information about your appearance, your views and opinion (such as those expressed online or through a survey), opinions held about you by others, and any personal correspondences you may have with us. While this information may not directly identify you, be aware that it may be combined with other information to do so.
As PIPEDA refers to personal information using the term Personally Identifying Information (PII), any references to personal information and PII in this Privacy Policy, and in official communications from L’EMPIRE DATING LTD Inc., are intended as equivalent to one another in every way, shape and form.
Valid Consent
Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however this will not affect any use of your information that has already taken place. When you contact us, we assume your consent based on your positive action of contact,
therefore you consent to your name and email address being used so we can respond to your inquiry. Under PIPEDA, consent is only valid if it is reasonable to expect that an individual to whom the organization’s activities are directed would understand the nature, purpose, and consequences of the collection, use, or disclosure of the personal information to which they are consenting.
Where you agree to receive marketing communications from us, we will do so based solely on your indication of consent or until you instruct us not to, which you can do at any time. While you may request that we delete your contact details at any time, we cannot recall any email we have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this Privacy Policy.
International Transfers of Information
While L’EMPIRE DATING LTD Inc. endeavors to keep, store and handle customer data within locations in Canada, it may use agents or service providers located in the United States (U.S.), European Economic Area (EEA) or United Kingdom (UK) to collect, use, retain and process personal information as part of providing services to you. While we use all reasonable efforts to ensure that personal information receives the same level of security in any other jurisdiction as it would in Canada, please be aware that privacy protections under U.S. laws may not be the same adequacy.
Customer Data Rights
Although PIPEDA does not contain an extensive set of consumer rights, it does grant consumers the right to:
• Access the personal information organizations hold about them;
• Correct any inaccurate or outdated personal information the organization hold about them (or, if this is not possible, delete the inaccurate personal information)
• Withdraw consent for any activities for which they have consented (e.g. direct
marketing or cookies
Right to Withdraw Consent
Where you give us consent to collect and use your personal information for a specific purpose. Subject to some restrictions, you can, at any time, refuse to consent, or continue to consent to the collection, use or disclosure of their personal information by notifying us using the email address below in the “Contact Us” section. Withdrawal of consent may impact our ability to provide or continue to provide services.
Customers cannot refuse collection, use and disclosure of their personal information if such information is required to:
• Be collected, used or disclosed as required by any law;
• Fulfill the terms of any contractual agreement; and
• Be collected, used or disclosed as required by any regulators including self regulatory organizations
While you may request that we delete your contact details at any time, we cannot recall
any email we have already sent. If you have any further inquiries about how to withdraw
your consent, please feel free to inquire using the details provided in the Contact Us
section of this Privacy Policy.
Right of Access under PIPEDA
PIPEDA gives you a general right to access the PII held by businesses subject to this law.
Under PIPEDA, you need to make your access request in writing and pay a minimal fee of
$30.00.
If any organizational fees seem unjust, you have the right to complain about this. We retain
the right to decide how we disclose the copies of your PII to you. We will take all necessary
measures to fulfill your request in 30 days from receipt, otherwise we must inform you of
our inability to do so before the 30-day timeframe if:
• Meeting the time limit would unreasonably interfere with our business activities; or
• The time required to undertake consultations necessary to respond to the request
would make it impractical to meet the time limit.
We can also extend the time limit for the length of time required to convert the personal information into an alternative format. In these circumstances, we will advise you of the delay within the first 30 days and explain the reason for it.
Right of Rectification under PIPEDA
You may request a correction to any factual errors or omissions within your PII. We would
ask you to provide some evidence to back up your claim. Under PIPEDA, an organization
must amend the information, as required, if you successfully demonstrate that it’s
incomplete or inaccurate.
You may contact us at any time, using the information provided in the Contact Us section
of this Privacy Policy if you believe your PII on our systems is incorrect or incomplete.
If we cannot agree on changing the information, you have the right to have your concerns
recorded with the Office of the Privacy Commission of Canada.
Compliance with PIPEDA’s Ten Principles of Privacy
This Privacy Policy complies with the PIPEDA’s requirements and ten principles of privacy,
which are as follows:
1. Accountability: L’EMPIRE DATING LTD Inc. is responsible for the PII under its control
and will designate one or more persons to ensure organizational accountability for
compliance with the ten principles of privacy under PIPEDA, whose details are included
below. All personnel are accountable for the protection of customers’ personal
information.
2. Identifying purposes: L’EMPIRE DATING LTD Inc. identifies the purposes for which
personal information is collected at or before the time the information is collected.
3. Consent: Consent is required for L’EMPIRE DATING LTD Inc.’s collection, use or disclosure of personal information, except where required or permitted by PIPEDA or other law. In addition, when customers access a product or service offered by us, consent is deemed to be granted. Express consent may be obtained verbally, in writing or through electronic means. Alternatively, consent may be implied through the actions of customers or continued use of a product or service following L’EMPIRE DATING LTD Inc.’s notification of changes.
4. Limiting collection: Personal information collected will be limited to that which is necessary for the purposes identified by L’EMPIRE DATING LTD Inc.
5. Limiting use, disclosure and retention:We will not use or disclose personal information for purposes other than those for which the information was collected, except with your consent or as required by law. We will retain personal information only for as long as is necessary to fulfill the purposes for collecting such information and compliance with any legal requirements.
6. Accuracy: Personal information will be maintained by L’EMPIRE DATING LTD Inc. in an accurate, complete and up-to-date format as is necessary for the purpose(s) for which the personal information was collected.
7. Safeguards: We will protect personal information with security safeguards appropriate to the sensitivity of such information.
8. Opennes:. We will make our policies and practices relating to the collection and management of personal information readily available upon request, including our brochures or other information that explain our policies, standards, or codes.
9. Customer access: We will inform customers of the existence, use and disclosure of their personal information and will provide access to their personal information, subject to any legal restrictions. We may require written requests for access to personal information and in most cases, will respond within 30 days of receipt of such requests. Customers may verify the accuracy and completeness of their personal information, and may request the personal information be corrected or updated, if appropriate.
10. Challenging compliance: Customers are welcome to direct any questions or inquiries concerning our compliance with this Privacy Policy and PIPEDA requirements using the contact information provided in the Contact Us section of this Privacy Policy.
Cookie Compliance
Our email interactions with our customers are compliant with Canadian Anti-Spam Legislation. The Company does not send unsolicited email to persons with whom we have no relationship. We will not sell personal information, such as email addresses, to unrelated third-parties. On occasion, your personal information may be provided to our third-party partners to administer the products and services you request from us.
When you leave our website by linking to another website, you are subject to the privacy and security policies of the new website. We encourage you to read the privacy policies of all websites you visit, especially if you share any personal information with them.
Please refer to our Cookie Policy at [link required] for more information.
Inquiries, Reports and Escalation
To enquire about L’EMPIRE DATING LTD Inc.’s Privacy Policy, or to report violations of user
privacy, you may contact us using the details in the Contact us section of this Privacy
Policy.
If we fail to resolve your concern to your satisfaction, you may also contact the Office of
the Privacy Commissioner of Canada:
30, Victoria Street
Gatineau, Quebec K1A 1H3
Toll Free: 1.800.282.1376
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the
following details:
Lempire Dating Team
L’EMPIRE DATING LTD Inc.
128 City Road Landon,
EC1V 2NX , UNITED KINGDOM.
Email: